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Support 

Efficiency & Security

Flexibility & Scalability

Best in Class POS Solutions

About
Support Services

-Monday - Friday 6 a.m. until 7 p.m. PST​

-24/7 Emergency  

-Basic Training Videos

-Common Questions

-Orange County, CA Based Support 

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-Provide an example of the problem you are facing.
-Include a screenshot showing the error message.
-Share a video demonstrating what happens when the issue occurs.
-Describe what is wrong or what you are trying to do.
-Tell us if you recently made any changes, like updates or system upgrades.
-Let us know if only one user or workstation has the problem.
-If possible, give an example where the system works fine for comparison.

Product

Ways We Support

We provide various ways to connect.

Design Book

POS Information ​

Simphony POS User Guide

​Oracle Simphony 19.8 Help

Restaurant Third Party Applications​​​​​​​​

Hotline Consultant

 

Ways to Connect  

Email: support@postechnical.com

Phone: 800-798-5544

Create Ticket: Click Here​​​

Download Support Codes

QSR ​​​

Table Service & Bar

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Youtube training.PNG

Videos​

Training Videos to share with your entire staff

See Below

Front of House - Employees

Begin a
Table
Begin a Fast
Transaction
Pick Up and
Close a Check
Split Check
Separately
Correct an Error
In-Round
Perform a
Void
 Refund a Check with a Workstation

Back of House - Management 

Employee Training
Mode
Navigate Reporting and Analytics
How to
Access EMC
Add a Menu
Item on EMC
Edit Menu
Item Price

Looking for Additional Training? Let our support team know and we'll get a proposal to you within 48 Hours. 

Improve your business operations with our Solutions & Services.
Contact us today to learn more!

Contact
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